Platforms built for real operations.

Business problem

Orders arrive from several channels with different formats, which makes fulfilment slow and error-prone when handled separately.

Solution overview

A central order hub that normalizes incoming orders, tracks their lifecycle, and hands them to fulfilment in one consistent flow.

Core capabilities

• Multi-channel order intake
• Order lifecycle and status tracking
• Fulfilment routing
• Returns and cancellations handling

Integrates with

• Marketplace Integration
• WMS
• Business Intelligence

Business problem

Without accurate, real-time stock data, teams oversell, mis-pick, and spend time reconciling inventory by hand.

Solution overview

Location-level inventory tracking with guided receiving, picking, and stock movement, shared with order and sales systems.

Core capabilities

• Location-level inventory
• Receiving, picking and packing
• Stock movement history
• Stock level synchronization

Integrates with

• OMS
• Marketplace Integration
• Manufacturing ERP

Business problem

Production planning, material needs, and costing are often tracked in disconnected spreadsheets.

Solution overview

A manufacturing resource planning system connecting production orders, bills of materials, and cost tracking.

Core capabilities

• Production planning
• Bill of materials management
• Material requirements
• Production costing

Integrates with

• WMS
• Business Intelligence

Business problem

High volumes of repetitive customer questions slow down response times and pull sales staff away from higher-value work.

Solution overview

AI-assisted handling of common customer conversations, with routing to human staff when a request needs a person.

Core capabilities

• Assisted responses to common questions
• Conversation routing to staff
• Product and order lookups
• Conversation history for follow-up

Integrates with

• OMS
• Business Intelligence

Business problem

Managing listings, stock, and orders separately on each marketplace leads to inconsistent data and manual rework.

Solution overview

A connector layer that keeps catalog, stock, and orders in sync between internal systems and online marketplaces.

Core capabilities

• Catalog synchronization
• Stock level synchronization
• Order import
• Status updates back to channels

Integrates with

• OMS
• WMS

Business problem

Data spread across systems makes it hard to get a reliable, shared view of business performance.

Solution overview

A reporting layer that consolidates operational data into consistent metrics and dashboards for decision-making.

Core capabilities

• Consolidated operational data
• Standardized metrics
• Dashboards and scheduled reports
• Access-controlled reporting

Integrates with

• OMS
• WMS
• Manufacturing ERP
• AI Sales & Customer Automation